Backup and Restore Tasks

Backup and Restore Tasks data is associated with backup protection groups.

This page displays Backup to Object Storage (B2OS) tasks only. Local (snapshot) operations which don’t involve B2OS don’t appear on this Backup and Restore Tasks page.

This page allows an admin to view running B2OS tasks across the system for all tenants, mostly to provide an overview and visibility for the admin to monitor running B2OS tasks from a single pane of glass, and to provide details in case something goes wrong, for example, a B2OS task that is taking too long to finish, too many tasks running against the same VPSA, telco-line, or Object Storage, and more.

In normal use, this page shows task data generated by protection-group backup or restore activity. If no backup protection groups exist, the page will typically have no task data to show. If task records exist but related protection-group objects are unavailable, some rows may still appear, but the protection-group field can be blank.

The page shows task records in a table view. It combines task data with related volume data, backup protection group data, and remote snapshot data.

The page updates automatically while it is open. The data refresh interval is 10 seconds.

View current tasks

Use this operation to review the tasks that are currently being executed.

To open the page:

  1. Select Storage Management > Backup / Restore Tasks.

    The Backup / Restore Tasks page opens, listing task records in a table view.

    UI fields and prompts on this page include:

    • Backup Protection Group

      The related backup protection group for the task.

      Use it to identify which protection group started the task.

    • VSC Backup Protection Group ID

      The external identifier of the backup protection group.

      Use it when you need the backend-facing group ID for tracking or support.

    • Snapshot

      The related remote snapshot resource for the task, when one is available.

      Use it to identify the snapshot tied to the task.

    • Volume

      The related volume for the task.

      Use it to identify which volume the task is working on.

    • VSC Snapshot ID

      The external identifier of the snapshot.

      Use it when you need the backend-facing snapshot ID.

    • VSC Volume ID

      The external identifier of the volume.

      Use it when you need the backend-facing volume ID.

    • Volume Size

      The size of the related volume.

      Use it to understand the scope of the task.

    • VPSA Name

      The name of the VPSA associated with the task.

      Use it to see which storage service instance is involved.

    • VPSA Status

      The job status reported for the VPSA.

      Use it to compare the storage-side job state with the task state.

    • VPSA Nova ID

      The internal identifier for the VPSA.

      Use it for correlation and support work.

    • Status

      The snapshot task status.

      Use it to check whether the task is running, completed, failed, or in another reported state.

    • Snapshot Type

      The type of snapshot used by the task.

      Use it to distinguish between task types in the table.

    • Capacity

      The task capacity value in storage units.

      Use it to understand the amount of data involved in the task.

    • Progress

      The reported progress value for the task.

      Use it to track task completion.

    • Average Sync Rate

      The average synchronization rate for the task.

      Use it to judge current transfer performance.

    • Estimated Remaining Time

      The reported remaining time for the task.

      Use it to estimate when the task may finish.

    • Job ID

      The backend job identifier for the task.

      Use it when you need a specific job reference for logs or support.

Linked resources allow drilldowns from a task entry to the related resource:

  • Backup protection group entries

  • Snapshot entries

  • Volume entries

To open a related resource:

  1. Locate the task row you want to inspect.

  2. In the row, select the linked resource name in the relevant column:

    • Backup Protection Group

      Opens the related protection group details page.

    • Snapshot

      Opens the related remote snapshot details page.

    • Volume

      Opens the related volume details page.

  3. Review the destination page for that resource.

Show or hide table columns

Use the filters to control which task details are visible in the table.

The page provides a column picker in the list view.

To change the visible columns:

  1. Open the Backup / Restore Tasks page.

  2. In the list view, open the column picker.

  3. Select the columns you want to show.

  4. Clear the columns you do not want to show.

  5. Review the updated table.

Columns marked as non-default in the UI include:

  • VSC Backup Protection Group ID

    Hidden by default. Show it when you need the external group ID.

  • VSC Snapshot ID

    Hidden by default. Show it when you need the external snapshot ID.

  • VSC Volume ID

    Hidden by default. Show it when you need the external volume ID.

  • Volume Size

    Hidden by default. Show it when you want more size detail in the table.

  • VPSA Nova ID

    Hidden by default. Show it when you need the VPSA internal ID.

  • Keep the page open while you are watching active storage work. The page refreshes automatically every 10 seconds.

  • Use Status, Progress, Average Sync Rate, and Estimated Remaining Time together. This gives a clearer view than checking one field alone.

  • Turn on the non-default ID columns before opening a support case or checking backend logs. These IDs are useful for exact correlation.

  • Open the linked Backup Protection Group, Snapshot, or Volume entry when you need more context about a task.

  • When the table is empty, confirm that there are no active tasks before you continue troubleshooting elsewhere.

Troubleshooting

The page shows no rows

If the page shows no task rows, check whether the page message says that there are no tasks being executed.

If that message is shown, the UI is reporting that no active tasks are currently listed.

The page does not finish loading

The page uses a loading spinner until its data is fetched.

If the spinner stays visible, the required data may not have finished loading.

Refresh the page and check again.

Some related fields are shown only when a matching resource is found.

If Backup Protection Group, Snapshot, or Volume is blank, the task row may not have a resolved linked resource in the current data.

Use the corresponding ID field, if available, to continue your investigation.

You need more detail for a task

Turn on the non-default columns from the column picker.

These columns expose additional identifiers and size values that can help you trace the task.

You need more context about the resource behind a task

Open the linked entry from the Backup Protection Group, Snapshot, or Volume column.

This is the supported way to move from the task list to the related resource details.